Shipping policy

Shipping Policy

Order processing

Orders are normally processed and shipped within 2–3 business days after payment is confirmed. Business days do not include weekends or holidays. Processing may take longer during major promotions, holidays, or unusually high-volume periods.

Shipping rates

Available shipping methods and charges are displayed at checkout. Shipping costs are calculated based on the order, destination, packaging requirements, and selected service.

Tracking

All orders include shipment tracking. Customers will receive a shipping-confirmation email containing the tracking information after the order has been prepared for shipment. Tracking may take up to 24–48 hours to show an initial carrier scan.

Delivery estimates

Delivery estimates shown during checkout begin after an order has been processed and accepted by the shipping carrier. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, service disruptions, or other circumstances outside our control.

Combined shipping

Items purchased together in a single checkout will generally be combined into one shipment when practical. Orders placed separately are not guaranteed to be combined.

Packaging

Raw trading cards are placed in appropriate protective sleeves, holders, team bags, cardboard protection, or other packaging based on the card and order value. Graded cards and sealed products are packaged to help protect them during transit.

Incorrect or incomplete addresses

Customers are responsible for providing a complete and accurate shipping address during checkout. If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be resent.

Lost, delayed, or missing shipments

If tracking has not updated or an order has not arrived within a reasonable period after the estimated delivery date, please contact us through the store contact page. We may ask customers to confirm their shipping address and allow time for the carrier to complete a search or investigation.

If tracking shows that a shipment was delivered but it cannot be located, customers should check with household members, neighbors, their mail carrier, and the local carrier office before contacting us. We will assist with the available carrier investigation or claim process when appropriate.

Damaged shipments

Please contact us promptly if an order arrives damaged. Include the order number and clear photographs of the item, protective packaging, shipping container, and shipping label. Please retain all packaging while the issue is reviewed.

International shipping

International shipping is available only when an international destination and shipping option are offered during checkout. International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges assessed by the destination country. International delivery times may vary because of customs processing.